Our products are handcrafted, one piece at a time. As a result, slight variations and natural blemishes are to be expected. These are not defects but are an inherent part of the handmade manufacturing process.
Due to the high shipping costs associated with home décor products, we do not accept returns or exchanges unless the product has a manufacturing defect or has been damaged during transit. In such cases, we will gladly arrange a replacement.
To request a replacement, please email us at help@wishingchair.in with your order number and clear photographs of the issue. We will arrange a reverse pickup, and once we receive the product and verify the issue, we will dispatch a replacement.
We kindly request that you inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you have received the wrong product. This will allow us to evaluate the issue and resolve it as quickly as possible.