I raised this complaint yesterday and I’ve messaged you guys on WhatsApp and I haven’t heard back. The customer service is very lacking. Pasting my complaint below.
Team,
Regarding order no. in the subject, I got a call from Salim stating that the Runa table cloth was damaged and could not be shipped. I asked for a refund but don’t see anything so far in writing stating that the order was only partially fulfilled or that a refund will be processed. I have only so far received a call which I don’t think is the right way to do business. A call cannot be documented.
Please confirm that a refund will be processed.
The product was really cute! and was packaged very well. They have a great collection and I received it on time so, super happy.
Loved the stuff as always ! N the packing was superb too !!
This was so much better than I thought it would be. Loved it.
The embroidered is really beautiful the colours are bright and embroidery and design eye catching
The wall plates are simply awesome.The vibrant hues present a beautiful melange of colours. The plates not only makes the wall beautiful but also adds to the positivity of the whole home.Its true to the saying "A thing of Beauty is a joy forever".
Very good quality product
A must buy for those who want style with best quality.
Pretty table cover. Glad I bought it. Speedy delivery.
As always the product is amazing and adds such class, beauty and colour to my walls. 🥰
I loved blue coloured wall art just loved it !
I loved the beaded frame. Its so pretty to look at and neatly done.
I had placed order for the large and small oblong vase in purple shades. The small is purple but the large is green.
